Dog Walking terms & Conditions
Tait and Tails is a company which provides pet house visits and dog walking services. I, Emma Tait am qualified and hold an up to date DBS check and am fully insured through Pet Plan for sitting, walking and transporting pets along with key cover - these are all available to view on request.
All clients will be asked to complete a new client form - which on submitting is agreeing to the terms and conditions herein:
All clients give permission for Emma Tait access to their property by agreed arrangement to carry out the booked service at the date and time specified.
In the unlikely event of an emergency we will contact the main owner first, if unavailable the emergency contact will be called and if needed the registered veterinary practice will be used (but we may use the closest if needed)
No bookings will be confirmed until a meet and greet has occurred where any behavioural or medical issues must be disclosed. We must be notified of muzzle use and for it to be available to use if agreed.
Emma Tait reserves the right to refuse or discontinue services for any pet that is deemed unsuitable.
In extreme weather, we ask that a coat or jumper to be provided for your dogs health.
All dogs must be kept up to date with vaccinations and regular flea and worming treatment.
All dogs must be microchipped by law and be wearing an ID tag with clear contact details.
All clients must inform us if their pet/s contract any infectious conditions and all services will be paused until clearance by a Vet.
Off lead walking will only occur with owners permission.
All dogs must be insured, we reserve the right to refuse any dogs that are not insured.
Payment
Invoices are sent on a Friday for the upcoming week or month (whichever is preferred) and payment is expected by the Monday unless prior arrangements have been made. Cash or Bank transfer is accepted.
Tait & Tails Pet Services
ACC: 64241908 SORT CODE: 04-03-33
Cancellation
24 hour notice is required, any less will incur a 50% charge.